Delivery

Shipping is free for shipments with a value of €100 or more. There is a small shipping fee for orders under €100 which varies according to weight of shipment and will be displayed beside order total in checkout (usually €8.50). Shipping costs include all postage and handling fees.

Our products are dispatched within two days after order placement by a third party distribution company. We require a signature upon receipt of goods so please ensure that you are available. You can supply a neighbour’s address for signature if this would be more convenient for you.

Please ensure that you provide all relevant information including a number that you will be contactable on day of delivery in case our driver needs directions. We do not deliver to PO boxes so please specify a full address.

*Please note that we currently deliver to Ireland only.

 

Collection

There is an option to collect your order at our Dublin premises instead of having products delivered. Please check the ‘for collection’ box at checkout. Our office is open Mon-Sat 9.30-5.30.

Address: Unit 3 Knockmitten Close, Western Industrial Estate, Naas Road, Dublin 12

Telephone: 01 460 4571

 

Returns Policy

Customer satisfaction is very important to us at Festive Lighting. Our shipments are carefully inspected before leaving our warehouse. However, in the unlikely event that you receive damaged goods we offer a full refund once you post back the damaged item within 3 working days. Refund will be for the purchase price, in the original form of payment.

Address: Unit 3 Knockmitten Close, Western Industrial Estate, Naas Road, Dublin 12

Please provide your name and contact telephone number in the returned package.

 

Cancellation

If you wish to cancel a product we can do this for you and refund your money once the product has not already been shipped. Please call us at 01 460 4571 to arrange.

 

Wrong Product Received

In the unlikely event that you receive the wrong product call our office immediately and we will arrange for the correct product to be shipped.

 

Enquiries

Feel free to call us at 01 460 4571 with any questions that you may have. Our office is open Mon-Sat 9.30-5.